Nowadays, most consumers use a method of disputing an item on their credit report via the Online Dispute. What is an Online Credit Dispute? Why would I not want to use the online credit dispute method?
First off, the online dispute was created to assist the credit agencies to process disputes or “correct inaccuracies” (as they put it) in record time. When you go to dispute a credit item online, you may see something like the following.
As you can see the online credit dispute only provides you with some pre-defined reasons for your disputed credit item. It does not allow you to go into detail as to what and why you are actually disputing the item on your credit report. It does, however, provide a small data field for you to give detailed information about your dispute. There is one major drawback, this detailed information will not be reviewed (I’ll explain why later). Furthermore, the reasons that are present for online credit report disputing actually go into a system called E-Oscar. This system is what all of the Credit Agencies use for their credit dispute investigations. The reason that you select for disputing your credit report item online is then converted into a two to three digit code that goes directly into E-Oscar. At that point, E-Oscar shoots it off to the creditor.
Sound easy right? Not so fast…
By using the online credit report dispute process, you are assisting the Credit Agencies in not providing true verification. Do you honestly think that a two to three digit code will tell the Credit Agency exactly why you are disputing a particular item? I think not! Also, by doing the online credit dispute the Credit Agency will never actually see your dispute and they will never actually read your detailed explanation.
Why on earth would you give more power and a bigger advantage to the Credit Agencies?
Now, on the flip side, why would you write a letter?
Writing a proper dispute letter and using the USPS will greatly benefit you during your dispute process. The reason being, as soon as the Credit Agencies receive your letter they have 30 days to perform an investigation.
This means the following: Your letter has to be processed, routed to the correct department through inter office mail, divided into proper stacks (depending on letter type), assigned out to a CSR (not a credit expert), reviewed by the CSR, entered into the E-Oscar system, and finally sent off to the creditor. This whole beginning process will take approximately three to four days. Once the original creditor reviews the dispute and sends it back, the CSR will then enter results and send you a letter displaying the results. This process is very time consuming and as you can imagine millions of dispute letters hit the Credit Agencies a year.
For obvious reasons, you have a higher chance of human error when you factor in writing a letter and mailing it. Why shoot yourself in the foot? Why send an online dispute to dispute your credit report items? By submitting an online credit dispute, you eliminate the human work and you plug directly into the credit agency system.
Clearly, disputing your credit report online is not the way to go!
H & I Credit Solutions


